Shipping Policy

At Excel Docs Hub, we provide digital products that are delivered electronically. Since our products are downloadable files, there are no physical shipments involved. Below are the details regarding our delivery process and related policies:

1. Delivery Method
All products are delivered via instant download after purchase.

Once your payment is confirmed, you will receive an email containing a download link to access your product.

If you do not receive the email within 10 minutes of purchase, please check your spam or junk folder. If you still don’t see it, contact us at support@exceldocshub.com.

2. Delivery Time
Digital products are available for download immediately after purchase confirmation.

In rare cases, there may be a short delay due to payment processing or technical issues. If you experience a delay, please reach out to our support team for assistance.

3. Shipping Fees
Since our products are digital, there are no shipping fees involved.

4. Incorrect or Missing Files
If you receive an incorrect file or your download link is not working, please contact us at support@exceldocshub.com. We will promptly resolve the issue by providing you with the correct file or a new download link.

5. Download Limitations
Each product comes with a limited number of downloads (specified on the product page).

If you encounter issues with accessing your file after exceeding the limit, please contact our support team.

6. Refunds and Returns
Since our products are digital downloads, we generally refund depending on your case. To be more informed please read our Refund Policy page

However, if you encounter a technical issue or receive the wrong product, please contact us within 7 days of purchase, and we will work with you to resolve the issue.

7. Contact Information
If you have any questions about our shipping and delivery process, you can reach us at:
📧 Email: support@exceldochub.shop
Or Through Contact page