Frequently Asked Questions

1. What is Excel Docs Hub?

Excel Docs Hub is a an online store providing professionally designed Excel products to simplify data management, financial analysis, project planning, and more. Our products are easy to use, customizable, and designed to save you time and effort.

2. How do I download a product?

  • Browse our collection of products.

  • Select the product you want.

  • Complete the checkout process.

  • Once the purchase is complete, you'll receive a download link via email.

3. Are the products customizable?

Yes! All of our products are fully customizable. You can modify formulas, formats, and design elements to suit your specific needs.

4. What file format are the products in?

Our products are provided in .xlsx format, compatible with Microsoft Excel and other spreadsheet software like Google Sheets.

5. Do you offer customer support?

Yes, we provide dedicated customer support! If you need help with a product or have any questions, feel free to contact us at support@exceldocshub.com. Our team is available Monday to Friday, 9 AM to 5 PM (EST).

6. Can I use the products for commercial purposes?

Yes, you can use the products for personal and business use. However, redistribution or reselling of the products is strictly prohibited.

7. Do you offer refunds?

Since our products are digital downloads, we generally don’t offer refunds. However, if you experience an issue with a file, contact our support team and we'll work with you to resolve it.

8. Are there any licensing restrictions?

Our products are for individual use or internal business use only. Redistribution, resale, or modification for resale purposes is not allowed.

9. How often are new products added?

We update our product collection regularly. Follow us on social media or subscribe to our newsletter to stay informed about new releases!

10. How can I contact you?

You can reach us via:
📧 Email: support@exceldochub.shop
📱 Social Media: Follow us on Facebook, Twitter, and Instagram